Eyelets & Deep Drawn Stampings
Our Commitment
Sales & Customer Service
Doing business with Platt Eyelet engineering, sales, customer service and quality means that your product is developed by the most experienced and detail oriented professionals in the industry. Our expert in-house staff is ready to meet with you to discuss your requirements. At Platt we really listen to you, paying close attention to not only your needs but to the needs of your customer as well. The Platt eyelet team, from sales, quality, CAD design, in-house tool makers, and customer service staff, work together in joint meetings to review each new product to help you achieve the best solution for your application. Teamwork and a friendly family oriented environment is the secret to our success.
After your requirements are established, we will draw on our combined experience to develop the appropriate solution and expedite a quote to you. Our attention to detail does not stop there. Once you have placed your order, our customer service department assures the scheduled production and delivery of your product. Should you have a question or concern during any stage of your order processing, you can expect a timely response from us, and a quick resolution to your problem. When your products are ready, we take every measure to assure that they will ship by the best and most economical method, arriving when you need them.
Blanket orders, Kan-Ban, or Just-In-Time order release schedules are common place and encouraged to allow maximum production capabilities and efficiency. Platt's solid foundation in our community along with generations of success in diverse markets makes us as "recession proof" as possible as at least one of our dozens of markets for Eyelet, Zinc Mill, or Terrazzo Flooring divisions is outperforming the economy as a whole. It is our goal to work with our customers to help maximize profits by controlling our costs and offering the most competitive solution to your product requirement.
Unsurpassed Quality
Quality Assurance at Platt Bros. begins at the raw material stage and continues through 1st article inspection, all production phases, including final inspection and shipment of finished product. Our quality system follows internationally recognized standards and utilizes Statistical Process Controls and Statistical Quality Controls to maintain and stimulate continual improvement of our product, such that our customer expectations are met or exceeded.
Please give us a call, send a fax, or email with your specifications. Or, if you have an idea and need help developing a drawing and specification for your requirements, give us a call. We're waiting to help you!
The Platt Brothers & Company